Default serial console settings for Palo Alto Networks PA-500:
- Bits per second: 9600
- Data bits: 8
- Parity: None
- Stop bits: 1
- Flow Control: None
Works great in PuTTy, just set connection type as seen below.
- Connect the Console cable, which is provided by Palo Alto Networks, from the “Console” port to a computer, and use the PuTTy Configuration above to connect to the Palo Alto Networks device.
- Power on your PA-500 once the terminal is configured as above and putty is open.
- During the boot sequence, the screen should look like this:
- Type maint to enter maintenance mode.
- PAN-OS 7.1: When performing this on PAN-OS 7.1, you will see a “CHOOSE PANOS” screen below. Please choose PANOS (maint). Press enter to continue.
- Once in maintenance mode, the following is displayed, please press enter to Continue:
- Arrow down to Factory Reset and press Enter to display the menu:
- You will see the Image that will be used to perform the factory reset. Select Factory Reset and press Enter again:
- The unit will reboot when complete. Please be aware that it may take several minutes (Typically 5-10) before the auto-commit completes and allows the admin/admin login to work properly.
- After a factory reset, the CLI console prompt transitions through following prompts on a PA-500 before it is ready to accept admin/admin login:
- 500 login
- PA-HDF login
- PA-500 login: It is at prompt #3 (need to hit enter to check if the prompt changed), that the device is ready to accept the admin/admin username/password to allow login.
hello
im new to this i reset it and set an ip but after i try to connect to the firewall but got no web page
what im doing wrong ?
thank you this help
This assumes you PA is turned off, which is (almost) never the case… You really should add the command for rebooting into maintenance mode: debug system maintenance-mode
Please note step 2 reads: “Power on your PA-500 once the terminal is configured as above and putty is open.”